Heartland Hotel Queenstown

Location and size of the room were great. It was very comfortable. View of the lake and wharf area very pleasant.

We stayed at Chalet room and the view of the lake and the mountains were breathtaking. The room was spacious, loved the high ceiling and balcony was a plus to get fresh air. The location was convinient, close to Queenstown CBD and ski bus stop only being 2mins walk. Staffs were very welcoming and helpful.

As we had a front chalet, we had a slight lake view - excellent. The downside was a little bit of traffic noise. We also had a deck and garden. Inside was spacious, plenty of room to put suitcases and clothes. Easy to get down into the hub of Queenstown, steep walk back up - but it’s Queenstown! Bus stops not far from- if you need them Fabulous staff, super helpful and obliging. Good restaurant, excellent in room breakfast, delivered on time and hot.

Location to central Queenstown is fantastic. Parking for cars given the location is also fantastic - it's first come first serve, but the staff were super helpful soo many times for me with the car parking - calling out Jayjim (duty manager) who got me out of a parking jam one of the late nights when we returned from a super long day trip. High standards of cleanliness which is absolutely amazing for an older-character property like this. Also - the morning breakfast buffet is superb and great value for money. More than anything else, what I really appreciated was how amazing and personable each and every staff member was, from the front-desk staff, restaurant staff, housekeeping staff - just all around A-stars!

The Hotel is situated about 500 mts. from City Centre. Lots of restaurants, bars, supermarket, shops etc. within walking distance. The room allotted to us was larger than usual with a balcony facing the lake and the main street. the balcony had a wonderful view of the lake, city, gondola etc. The staff is efficient and service is good. The hotel is situated on a slope and to get into and out of the hotel, it is necessary to deal with the slope and some stairs depending on the room allotted. This needs to be kept in mind while booking. I would highly recommend this hotel to tourist visiting queenstown.